In this topic
- Introduction
- Where to Find the Registration Link to Superchoice
- Register Your Account
- Send Contributions to Superchoice
- Mark Super as Paid in ePayroll
- What You See in the Widget Table
- Troubleshooting
Introduction
This topic explains how to send super contributions to a clearing house and mark the super payment as paid in ePayroll.
Disclaimer: This page explains how to submit contributions using Superchoice and record payment in ePayroll. For regulatory advice on superannuation obligations, please refer to the ATO or your payroll adviser.
You can use your preferred clearing house, or use the link in ePayroll to access Superchoice, upload your SAFF file, and submit contributions. Then record the payment inside ePayroll so the status shows in your payroll history.
ePayroll has partnered with Superchoice as a clearing house to help clients process super and stay compliant with Pay Day Super requirements. The SAFF downloaded from ePayroll can be uploaded to any clearing house of your choice, including Superchoice.
IMPORTANT: ePayroll does not auto-submit contributions to Superchoice. You upload the SAFF in Superchoice, then return to ePayroll to update the status.
You need to register with Superchoice before you upload contributions.
Where to Find the Registration Link to Superchoice
- Step 4 widget under the payroll summary in the new SAFF Generation widget
- Paid Payrolls: Open a paid payroll to access the same widget
Register Your Account
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In the widget, select the Need to register instead? link.

- Complete the registration process with Superchoice. Follow the Superchoice employer self-enrolment steps.
- Sign in to confirm access.
Send Contributions to Superchoice
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In the Generate SAFF widget, select Go to Clearing House.

- Sign in to your Superchoice account.
- Upload the SAFF file and submit the contribution. Follow the Superchoice guide to loading a contribution file.
Mark Super as Paid in ePayroll
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Once the SAFF submission is successful, return to ePayroll and go to the paid payroll screen for that payroll.

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Locate the SAFF row and select Mark as paid.
NOTE: Only mark successful submissions as paid in ePayroll. A new SAFF generated for a payroll will not include any super contributions that have been marked as paid for a previous SAFF.
What You See in the Widget Table
- Each SAFF file appears as a row with details such as Summary, Created Date, and Status
- The row includes actions to Download and Mark as paid
- Status is updated once a row is marked as paid

Troubleshooting
I uploaded the file but Superchoice rejected the submission. Why?
If the file was rejected due to a data issue, the Superchoice portal should show the data that is causing the issue. Fix the issue in the employee details in ePayroll, then generate the SAFF again.
I marked the SAFF as paid and now I need to make corrections. What can I do?
Employees included in a SAFF for a payroll that has been marked as paid will not be included in a newly generated SAFF for that payroll. It is important to mark a SAFF as paid only after successfully submitting it to your clearing house. the ePayroll Support Team may not be able to help in certain scenarios.
Need help with Superchoice registration or account setup?
Use the Superchoice support options from their portal. the ePayroll Support Team cannot respond to queries about your account with the clearing house.