In this topic
Introduction
This topic describes the purpose of Contact Roles and what they are in Ready pay (powered by Aussiepay).
What is a Contact Role?
A Contact Role is used to define which should users should be able to deal with us about specified topics. They are also used to identify who should recieve some communications, for example:
- Public Holiday Notifications
- Release Notifications
- Notifications about returned superannuation payments
What Contact Roles are available?
The following Contact Roles exist in Ready pay (powered by Aussiepay):
| Name | Description |
|---|---|
| Senior | A senior person on the account who is able to access all account information and is typically a decision maker. |
| Accounts | A person on the account who is able to talk to us about accounts issues, such as invoicing. |
| Payroll | A person who is able to talk to us about payroll related matters. |
| Reports | A person who recieves reports, but typically does not have access to other parts of the system. |
Assigning Contact Roles
Contact Roles can be assigned to a user on the Administration -> People screen.
For further information, refer to the LINK NOT FOUND help topic.
